Sunny Owl Kids Character Cushion

Delivery

Home Pure Essentials offers free shipping on eligible orders across India. Orders are generally processed and dispatched within 24–48 working hours after confirmation. Delivery time may vary depending on the destination, courier availability, public holidays and unforeseen circumstances. After dispatch, tracking details will be shared with the customer through SMS, WhatsApp or email. For international shipping enquiries, please contact us at **[homepureessentials@gmail.com](mailto:homepureessentials@gmail.com)** before placing your order. In most locations, return pickups are arranged through our courier partners. If reverse-pickup service is unavailable at the customer’s PIN code, the customer may be required to send the product to our return address using a reliable courier service. For shipping-related assistance: **Phone/WhatsApp:** +91 80768 81515 **Email:** [homepureessentials@gmail.com](mailto:homepureessentials@gmail.com)

Easy Returns

Return or exchange requests must be raised within **48 hours of receiving the order**. Returns will only be accepted when the product received is: * Damaged or defective * Different from the product ordered * Incorrect in colour, size or quantity To qualify for a return or exchange: * The product must be unused, unwashed and undamaged. * It must be returned in its original packaging. * All tags, labels and accessories must remain attached. * The original invoice or proof of purchase must be available. * Clear product photographs and an unboxing video may be required for verification. Products will not be accepted for return due to personal preference, minor colour differences caused by screen settings or incorrect products ordered by the customer. For exchanges requested for reasons other than a damaged or incorrect product, shipping charges will be applicable according to the actual freight cost. To initiate a return or exchange, WhatsApp us at **+91 80768 81515** or email **[homepureessentials@gmail.com](mailto:homepureessentials@gmail.com)**. Please include your order number, reason for return and clear photographs or an unboxing video. Non-Returnable Products For health and hygiene reasons, returns or exchanges are not accepted for: * Pillows and cushions * Towels * Blankets * Comforters and quilts * Used, washed or opened bedsheets and covers * Custom-made or personalised products If any non-returnable product is delivered damaged, defective or incorrect, please contact us within 48 hours of delivery. Refunds Once the returned product has been received and inspected, the customer will be informed whether the refund has been approved or rejected. Approved refunds may be provided as: * Store credit, or * Refund to the original payment method Refunds may take approximately **5–10 working days** to appear in the customer’s account after approval. Processing time may vary depending on the bank or payment provider. Original shipping charges, return courier charges and cash-on-delivery fees are non-refundable unless the delivered product was damaged, defective or incorrect. Home Pure Essentials reserves the right to reject any return or refund request if the product does not meet the conditions stated in this policy. For assistance: **Phone/WhatsApp:** +91 80768 81515 **Email:** [homepureessentials@gmail.com](mailto:homepureessentials@gmail.com)

Character

Cute Owl

Primary Shade

Mustard Yellow

Surface Texture

Soft and Smooth

Recommended Placement

Bed, Sofa, Nursery or Playroom

Gift Occasion

Birthday, Children’s Day or Return Gift